Frequently Asked Questions

1. What methods of payment do you accept?

2. Can I change or cancel my order?

3. How do I write a product review?

4. Can I buy a single shoe?

5. The style I want is out of stock, when will you get more?

6. How can I request a larnmern catalog?

7. How can I be removed from your mailing list?

8. What styles are available in a wide width?

9. How do I know what size to wear if the footwear isn’t available in a half size?

10.lost or stolen package?

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1. What methods of payment do you accept?
We currently accept the following methods of payment: PayPal.Visa, Mastercard, and American Express debit and credit cards.
We do not accept Cash, CODs, checks or money orders.

2. Can I change or cancel my order?
We are committed to getting your order to you as quickly as possible. Therefore, once your order is placed it generally goes immediately into the fulfillment process and may not be cancelled or changed. If you realize you've made a mistake after placing your order, please contact us immediately.Email:service@lantinsafety.com ‬(8 am-11pm PT. 7 days a week )

3. How do I write a product review?
You can write a review of any style on our product pages. Click "Write a Review" on the product page to begin and you will be able to title your review, give a "star" rating and write your comments.

4. Can I buy a single shoe?
Sorry, we cannot accommodate single shoe orders at this time. Our footwear is not only sold, but also manufactured in pairs.

5. The style I want is out of stock, when will you get more?
We are very sorry that the item you need is out of stock. When you try to select the size you need, if the item is out of stock, the "add to cart" button will turn grey.If you need to know more about this product inventory,pleace email for us. Email:service@lantinsafety.com . As soon as we get more inventory of the item, we will email to let you know!

6. How can I request a larnmern catalog?
We would love to stay in touch with you! Please click here to request a catalog.

7. How can I be removed from your mailing list?
Simply click on unsubscribe at the bottom of any email that is sent to you. If you would like to be removed from our catalog, please contact our Customer Service team.Email:service@lantinsafety.com 


8. What styles are available in a wide width?
We don't have a wide width design. You can buy a larger size shoe to solve this problem.


9. How do I know what size to wear if the footwear isn’t available in a half size?
Typically, we recommend sizing up to the next whole size for our sandals. However, personal preference does come into play here. If you purchase a product and are not happy with the fit, we do offer free exchanges and easy returns.


10.lost or stolen package?

we are not responsible for lost or stolen packages ,if your tracking information states that your package was delivered to your address and you have not received it.please report it to your respective shipping carrier,if you have any further question on how to do this please reach out to our customer support team.Email:service@lantinsafety.com  ‬(8 am-11pm PT. 7 days a week )